Free Tool · Market & Customer Intelligence

Survey Sample Size & Confidence Calculator

How many responses before you can trust the number?

Before you commission a survey, know how many completed responses the decision needs. Enter confidence, margin of error and population; get the sample size — and a clear statement of when the formula does not apply.

For: Insights / Research Lead·Free — no sign-up for results·Related service: Market & Customer Intelligence
Assumes simple random sampling. Opt-in or convenience panels do not carry this statistical margin of error — treat their results as directional.
Required sample
385
completed responses
Before population correction385
Suggested invitations (30% response)1,284
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How it works

Standard simple-random-sample formula: n = Z² × p(1−p) ÷ e², with finite-population correction when the population is known. At 95% confidence, ±5% margin, p=50%: n = 385.

p = 50% is the conservative default because it maximizes required sample. If prior evidence suggests a skewed proportion, the required n falls.

Critical honesty: opt-in panels and convenience samples do not inherit this margin of error. Weighting and design effects increase requirements. The tool says so on the output.

Worked example

A D2C brand wants to know which of two packs its 20,000 customers prefer, ±5% at 95% confidence. n = 385 (377 after population correction). At a 30% response rate they should invite ~1,300 customers.

Illustrative figures, not a client outcome.

Questions, answered

Can I survey fewer people?

You can — the margin of error widens. At n=100 the margin is roughly ±10%. For directional reads between very different options, that may be enough; for pricing decisions, it rarely is.

Does this apply to WhatsApp polls of my dealers?

Not statistically. Opt-in dealer polls are valuable qualitative signal, but they are not a probability sample — read them as direction, not measurement.

Version 1.0 · Reviewed 2026-10 · Methodology is fixed and version-controlled; results depend on your inputs.

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